FRENCH DESIGNERS MARKETPLACE AND POPUP CONCEPT STORES. DELIVERY WORLDWIDE

Shipping and returns

OUR SHIPPING POLICY
  • We deliver all around the world, including US, Canada, Russia, Asia
  • We offer a standard shipping in Europe and France
  • Express shipping is free from the purchase of €150
  • Shipping the same day is available in Paris

OUR RETURN POLICY 

  • Not happy with your purchase? We offer you free returns during 30 days. Contact us on canwehelpyou@kreateurs.com.
  • Note that some products are delivered directly by our designers. We will give the exact return address once you've contacted us by mail.
  • We refund you in 7 days, just the time needed yet? We refund you the next 24 hours after your claim. 

NOT SURE ABOUT YOUR ORDER? 

  • Should you have any doubts, claims or just not sure which size to order, just contact us by mail in order to get a personal advice about your purchase. 
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